Privacy Policy


MotiSure Limited (“MOTISURE”) is a technology company based in Nairobi, Kenya whose mission is to conveniently insure mobility users.

This Privacy Notice applies to the website located at By accessing and using the website, you consent to the collection, use and disclosure by MotiSure of your information as described in this Privacy Notice.

The Notice wishes to make sure that you are aware of the options available to you when you access and use our services. Please take a moment to familiarise yourself with the Notice before using our services.


When you either use, request information from MotiSure or create an account with us, you provide us with personal information which includes your:

Email address
First name and last name
Phone number
Address and City

Cookies and Usage Data

MotiSure collects information about how you use MotiSure via our website and the devices that you use to access this service. This information includes the collecting of unique online identifiers such as IP addresses, which are the numbers that uniquely identify a specific computer or other network device. Please see our Cookies Notice below for information.


We collect your information for the following purposes:To provide and maintain the service
To notify you about changes to our service
To allow you to participate in interactive features of our Service when you choose to do so
To provide customer care and support
To provide analysis or valuable information so that we can improve the service
To monitor the usage of the serviceccc To detect, prevent and address technical issues.


MotiSure does not share your personal information with individuals, companies, organisations or any other entity. However, where it is necessary to conduct our business or is required by Law or as otherwise agreed by you, these are the exceptional cases when we will disclose your data:

Legal Obligations

MotiSure may disclose your Personal Data in the good faith and when such action is necessary:

To comply with a legal obligation
To protect and defend the rights or property of MotiSure.
To prevent or investigate possible wrongdoing in connection with the Service
To protect the personal safety of users of our service or the public

Service Providers (Google Analytics)

We will not share or sell your information for marketing purposes. We share certain personal information with our partners and providers in order to run our service and to resolve an incident and to assist MotiSure in analyzing how our service is used.

These third parties have access to your personal data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. However, if we transfer or store your information outside Kenya in this way, we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Notice.


MotiSure takes precautions to protect your information by putting in place administrative, technical, organizational safeguards to avoid the un authorized access of your personal information.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information.

Despite these safeguards in place, we cannot completely guarantee the security of any information you transmit via our online channels, as the internet is not an entirely secure place.


We may use third-party service providers to monitor and analyse the use of our website and our services.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our service. This data is shared with other Google services. Google may use the collected data to contextualize and personalise the ads of its own advertising network.

You can opt-out of having made your activity on the service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents Google Analytics from sharing information with Google Analytics about your visits activity.

For more information on the privacy practices of Google, please visit Google Privacy & Terms.


Cookies are text files which may include an anonymous unique identifier that are sent to your browser from a website you visit and stored on your device. At MotiSure we use cookies to understand how our site is used which helps us to improve your overall online experience. Some of the cookies we use are necessary for some of our sites to work whilst other cookies are used to provide tailored advertising by trusted third parties.

The following are the cookies we use:

Strictly necessary – These cookies are essential for certain features of our websites to work for example when you make payments through our site. By using our website you agree that we can place these types of cookies on your device.

Functionality – These cookies are used to provide services or remember settings to enhance your visit for example text size of other preferences. The information these cookies collect is anonymous and does not enable us to track your browsing activity on other websites. By using our website you agree that we can place these types of cookies on your device.

Links to other websites – This Notice does not cover the links within this site linking to other websites. We encourage you to read the privacy statements on the other websites you visit.


As per the Data Protection Act, No.24 of 2019 and the General Data Protection Regulations (EU) 2016/679 (GDPR), the following are your data rights;

the right to request for access to your Personal Data;
the right to erase your Personal Data if it is no longer valid or necessary for the purposes for which it was collected or if it is incomplete;
the right to rectify or amend inaccurate or incomplete Personal Data;
the right to object to processing of your Personal Data if there are compelling legitimate grounds to do so and to the extent permitted by law or regulation.


As MotiSure develops and subsequently reviews it’s data protection practices in the process, we may need to update this Notice. As such, MotiSure reserves the right to amend this Notice from time to time. However, no matter what we change, we will always maintain our commitment to protecting your privacy. We will post all revisions, along with their effective dates. This may be done by sending you a notification that the Notice has been updated.

MotiSure Limited

Conveniently Insured

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